Our team brings extensive knowledge of Bots, Einstein, and Salesforce along with strong ties to digital channels and the contact center space. NeuraFlash was created by the founding members of Viecore as well as leaders at Nuance Communications (powered Apple SIRI) and HeyWire (acquired by Salesforce and is now Salesforce LiveMessage).
Our team includes an amazing group of ChatBot/Einstein experts, UX and Conversational Designers and Certified Salesforce Technical Architects, Consultants and Developers.
With offices in Boston, New York, New Jersey and San Francisco – we are always looking for talented team members to join our winning team!
Tom Chisholm COB
Tom Chisholm is NeuraFlash's Chairman and serves as a trusted advisor to the executive team. Tom has decades of leadership experience as a technology entrepreneur in customer care solutions integrating cloud, voice and mobile. Previously, Tom was the founder and CEO of Viecore, a leading professional services provider and systems integrator in the contact center technologies space with IBM and other top partners.
Brett Chisholm CEO & Co-Founder
Brett Chisholm is NeuraFlash's CEO and Co-Founder, leading the company as one of the largest Salesforce AI partners. Brett was previously the VP of Sales at HeyWire (acquired by Salesforce in 2016 and now known as LiveMessage) and Nuance Communications with over 10 years experience in cloud services, AI, and digital channels. At NeuraFlash, Brett is deeply committed to bringing best experiences and forward-thinking solutions to our customers.
Jim Hunt COO & Co-Founder
Jim Hunt is NeuraFlash's COO and Co-Founder and leads services operations, delivery, and customer success strategy. Jim brings deep expertise in CRM, AI, and contact center technologies with previous leadership roles in both product and professional services. Prior to NeuraFlash, Jim served as the VP of Product and Services at HeyWire, later acquired by Salesforce in 2016 and now known as LiveMessage.
Dennis Thomas CTO and Co-Founder, AI & Einstein Practice Leader
Dennis Thomas is NeuraFlash's CTO and is responsible for leading technology and product strategy for AI solutions including Salesforce Einstein, Natural Language Processing and omni-channel experiences. Dennis previously worked at Nuance Communications and led the design and implementation for NINA, the world's first digital AI virtual assistant bot for customer service.
Kartik Viswanadha VP of Innovation and Salesforce Practice Leader
Kartik Viswanadha is NeuraFlash's VP of Innovation and Salesforce Practice Leader, responsible for creating and delivering exceptional Salesforce solutions for our customers. Kartik is a perennial Salesforce MVP (an honor given by Salesforce to only 200 people worldwide), with 16 Salesforce Certifications, and over 10 years experience on the Salesforce Platform as a Technical Architect, Developer, and Consultant.
Anuj Gupta Country Head- Neuraflash India
Anuj Gupta is the country head at NeuraFlash India. Anuj is an experienced technical manager with a track record in contact centers, speech recognition, IVRs, and CRM - he previously managed services delivery at Genesys and Avaya. At NeuraFlash, Anuj is focused on building a great team of Certified Salesforce Consultants, A.I., and Contact-center experts to support delivery of Intelligent Customer Service solutions for our enterprise customers worldwide.
Jason Kitchen Service Cloud and Field Service Practice Lead
As a practice lead, Jason is responsible for delivery, best practices, and customer success strategy for Salesforce Service Cloud and Field Service Lightning solutions. Jason is 13x Salesforce Certified with over 6 years in Salesforce consulting as a Solution Architect and sales manager.
Kimberly Kozakiewicz Sales Cloud and CPQ Practice Lead
As a practice lead, Kimberly is responsible for delivery, best practices, and customer success strategy for Salesforce Sales Cloud and CPQ solutions. Kimberly has deep experience as a Salesforce Solution Architect and Project Manager with 6 Salesforce Certifications and over 10 years experience in the Salesforce ecosystem.
Nicole Troelestrup Marketing Services Practice Lead
As a practice lead, Nicole is responsible for delivery, best practices, and customer success strategy for Salesforce Marketing Cloud solutions. Prior to NeuraFlash, Nicole worked at Salesforce for 5+ years delivering best-in class customer solutions for Fortune 500 companies across Retail and Healthcare verticals.