Critter Control & NeuraFlash Begin their Partnership
September 25, 2023 - NeuraFlash and Rollins, Inc. partner together to transform their lead to cash operations, innovating with best-in-class technology from Salesforce and DocuSign to bring exceptional operational efficiency to their subsidiary, Critter Control.
About Rollins, Inc. & Critter Control
Over the last three decades, Rollins, Inc. and its subsidiary, Critter Control, have emerged as a prominent company specializing in wildlife and pest control throughout the United States. With their headquarters situated in Atlanta, they extend their services to a vast clientele of more than 2.5 million customers worldwide.
Streamlining Sales and Service
Recognizing the rapid growth of Critter Control, leaders observed that their prior technological infrastructure was imposing complexity on the task of quoting and billing in the field. They were keenly aware of the integral relationship between their sales and service functions, prompting a search for a comprehensive platform capable of accommodating both, all while growing with them.
Through strategic investments in emerging technologies, Critter Control is embarking on a mission to reimagine and modernize their sales and field service workflows. Their efforts are focused on constructing a solution poised to facilitate business expansion, elevate the employee journey, and seamlessly unite service provisions for their clientele. It is crucial for them to effectively manage subscriptions in order to ensure the ongoing success of their operations. Manifesting a profound embrace of technological advancement, Critter Control is fully embracing the future of technology, harnessing the capabilities of the Salesforce platform.
NeuraFlash is introducing a precision-driven and automated approach to marketing, sales, and field service operations through the Salesforce Platform. By harnessing the capabilities of DocuSign CLM, Sales Cloud, Revenue Cloud, and Service Cloud in conjunction with Field Service, NeuraFlash aims to significantly amplify the user experience for both sales professionals and technicians in the field. This advancement will empower them to execute quoting and billing tasks with heightened accuracy.
"The [NeuraFlash] team aligned to Critter Control/TruTech has demonstrated a gold standard in partnership and it was a pleasure to witness yesterday.” - Melissa Treier, DocuSign
Critter Control and NeuraFlash are teaming up to optimize their business processes from sales to service. By leveraging automation, they're boosting speed and accuracy in service, quotes, billing, and issue resolution. This drive for excellence is enhancing customer satisfaction, employee experience, and productivity. The collaboration includes a modern mobile app and user-friendly interface, all powered by a scalable technology platform, improving both field technicians' and customers' experiences.
NeuraFlash is a leading AI and Consulting/ ISV Partner of Salesforce, AWS and DocuSign. Our mission is to help businesses reimagine how they deliver personalized service and sales experiences that scale, empower teams, and uncover revenue. Working across industries, NeuraFlash enables intelligent business automation that drives real-time ROI.