The in-store shopping experience as we know it is being disrupted by the increasing demands of a virtual world. When we return to the “new normal,” there will be hesitation from customers about going back to stores. Even today, many customers are demanding virtual and digital options to help them find what they are looking for at the stores they love.
However, many Retailers rely on their in-store experiences and personalized shopping services as a competitive edge. Without these face-to-face interactions, how will you be able to provide a differentiated white-glove experience?
On this webinar you’ll learn how you can power virtual and in-store shopping experiences between your contact center & customers, bridging the gap in an ever increasing online world.
Leveraging Salesforce Lightning Scheduler and Salesforce Messaging, NeuraFlash has built the “Personal Shopper Rapid Deployment Package” that will empower retailers to meet the demands of their customers. With this package, customers can schedule 1:1 consultations with product experts either virtually or in person to find the products they want in a safe and convenient manner.
During this webinar, we will cover: