NeuraFlash Accelerators

Make sure your Saleforce solution is in line with your business growth potential. Whether you are new to Salesforce or you already have one of the solutions, NeuraFlash is the Consulting partner you can lean on to understand your organization’s requirements and implement the most important features at the lowest possible cost.

Sales Cloud

starting at

$7,500*

  • NeuraFlash Agile Project Methodology
  • User profiles & Security
  • Setup Accounts and Contacts
  • Configure Leads and Opportunities (workflows)
  • Activity Management & Simple Automation
  • Standard Reports and Dashboards
  • User and Admin Training Sessions
  • Optional Data Import

Read More

Service Cloud

starting at

$25,000*

  • NeuraFlash Agile Project Methodology
  • User profiles and Security Setup
  • Configure Accounts, Contacts, and Cases
  • Create Case Assignments & Escalations
  • Setup Email Templates & Email/Web
  • Configure basic Entitlements and Milestones
  • Implement Service Cloud Console
  • Setup basic Knowledge capability
  • Automation (Workflow & Processes)
  • Standard Reports and Dashboards
  • Testing and Deployment
  • User and Admin Training Sessions
  • Data Import

Read More

Analytics Cloud

starting at

$10,000*

  • Provide insights for your Business, Sales and Customer Service teams
  • Explore your data on a desktop or your mobile device of choice
  • Extract, transform and build compelling visual Dashboards from data external to Salesforce such as other BI, ERP or Big Data sources
  • Drive better customer experiences and business outcomes

Read More

Community Cloud

starting at

$10,000*

  • NeuraFlash Agile Project Methodology
  • Design and Implement Community using standard templates and tools
  • Setup Security and Sharing Sets
  • Configure Case Initiation and Monitoring
  • Implement Self Registration
  • Create Custom Login Page
  • Standard Reports and Dashboards
  • User and Admin Training Sessions

Read More

HealthCheck

starting at

$6,000*

  • NeuraFlash Agile Project Methodology
  • Data quality and architecture
  • Reports and dashboards deficiencies
  • Sales process and alignment of people & tech
  • Standard object & features correctly utilized
  • Underutilization of available features
  • Workflows and process automation
  • Deliverable: The Health Check Report will include all recommendations with cost-benefits analysis and an Implementation Proposal

Read More

Field Service

starting at

$40,000*

  • NeuraFlash Agile Project Methodology
  • Add/Import Users, Create Admin, Dispatcher and Mobile Profiles
  • Configure Organisation Hierarchies
  • Define Security Roles
  • Define skills, Service types, and attributes
  • Configure Calendars and working time
  • Configure Dispatcher settings
  • Basic Settings configuration
  • Scheduling policy configuration
  • Status Transition Model
  • Reports and Dashboards
  • Appointment booking
  • Saleforce1 Mobile solution
  • Asset Management and Entitlement
  • Dispatcher and Tech Training Solutions

Read More

SOS

starting at

$10,000*

  • NeuraFlash Agile Project Methodology
  • Support your team’s implementation of the SOS Snap-In SDK in your mobile app
  • Configure SOS in Salesforce Org
  • User profile and permissions setup
  • Setup Omni-Channel routing for SOS and enable queues
  • Testing and Deployment
  • User and Admin Training session

Read More

Live Agent

starting at

$10,000*

  • Provides great experience by predicting the customer’s needs and proactively offering chat at the right times, without being bothersome or getting in the way
  • Improves operational efficiency, deflecting contacts in higher cost channels and allowing Agents to manage multiple interactions simultaneously
  • Creates customer insights, tracks metrics critical to the business and make it easy to identify areas to improve
  • Positively impacts your Top & Bottom lines!

Read More

Live Message

starting at

$10,000*

  • Discovery session identifying use cases, best practices & pilot and production plans
  • Config LiveMessage in Sandbox & Prod Orgs
  • Guidance & recommendations for customer awareness and adoption
  • Training on LiveMessage usage and admin
  • Post-pilot readout of optimization opportunities & Support through pilot and production launch

Read More

*Pricing and included scope subject to change