Leverage NeuraFlash’s extensive expertise in deploying conversational chatbot solutions for Sales & Service
NLP Conversational ChatBots for Salesforce
Welcome to the Future
Salesforce Einstein Bot®
The Salesforce Einstein Bot® is an exciting new product that provides a conversational chatbot fully integrated with Salesforce Live Agent. It greets your customers, answers their questions, and can even retrieve customer information. The interface utilizes the same Live Agent snap-in currently available, and offers a seamless escalation path to a representative when needed. NeuraFlash is the go-to partner for all Salesforce Einstein Bot® implementations, with over a decade of Chatbot experience. Please inquire about our risk-reward program, and look out for our Bot Starter Kits (available soon in the Salesforce AppExchange).
NeuraFlash Chatbot for Salesforce
If the Salesforce Einstein Bot® is not able to meet your requirements today, the NeuraFlash Intelligent Chatbot for Salesforce offers a complimentary enterprise class solution (available in the AppExchange). It provides a robust set of features, and supports all digital channels including web, mobile, Facebook Messenger, Twitter and SMS. We leverage the top NLP engines including Google DialogFlow, Amazon Lex, and IBM Watson which allows us to support up to 25 languages. The solution is fully integrated with Salesforce Live Agent, LiveMessage, and Knowledge, and offers a full migration to the Salesforce Einstein Bot® when/if you want to move.
Improve Customer Enagement
Our team at NeuraFlash is experienced in designing, training, implementing, and optimizing conversational ChatBots across digital channels – web, chat, voice, messaging, and mobile. We use the top A.I. ChatBot Frameworks and utilize best practices in dialog design, data science, usability study, and NLP to create intelligent solutions that successfully automate customer interactions.