High Velocity Sales  & Service Cloud Voice

Integrating telephony to the sales process seemed far-fetched, but now it's achievable.

Current solutions that aim to connect sales reps to their prospects lack the ability to leverage native Salesforce features that maximize your investment and bring value, including 360-view of interactions, consolidated voice, and contact data, robust reporting, and analytics to track sales performance in real-time.
‍NeuraFlash brings the best of Sales Engagement and SCV together.

Bring together the best of

Sales Engagement & Service Cloud Voice

Drive ACV and build pipeline.

Digital Automation

Our Digital Automation for Sales Engagement + SCV offers customers voicemail drop, allows sales reps to send SMS messages, and sales teams to drive an automated SMS bot conversation scheduling a callback time.

Learn More

Agent Automation

Our Agent Automation for Sales Engagement + SCV offers next best action, knowledge article recommendations, and real-time sentiment scoring, all seamlessly connected to your sales cloud instance.

Learn More

The best of HVS & SCV, all powered by Amazon Connect

We know service and we know sales. We’re here as technology & people experts to help you maximize your revenue and grow each aspect of your business.

Voicemail Drop

Don’t waste time when a prospect cannot answer the phone.

With this feature, all you need to do is Click ‘Voicemail Drop’ and let the system automatically leave a voicemail message to the prospect while your Sales agent reaches out to the next lead.

Request a Demo

SMS Drop

Drop an SMS message to your prospects.

If your eligible prospects don’t answer the phone, drop an SMS message to continue the conversation digitally at their convenience. Einstein Bot can even continue the conversation and schedule follow-ups even after hours.

Request a Demo

In Call Next Best Action

Give your agents the tools that bring great results

Drive Better outcomes by enhancing your Sales agents with Next Best Action while they are on a call

Request a Demo

Real-time Sentiment Analysis

Easily understand and visualize conversation sentiment

With this feature, you can track sentiment scores for reporting and use real-time tracking of Sales performance. Quickly identify where points of friction for customers may be with Sales agents in real-time.

Request a Demo

Ambient Knowledge

Use automation to help inform your agents, faster

Automatically search for knowledge articles in real-time using transcribed messages, giving your Sales Agents the data they need, right at their fingertips.

Request a Demo

Salesforce Visual Voicemail

Allow your prospects to connect, even when your agents can’t.

When your Sales agent cannot answer an inbound call from a prospect, easily allow them to leave a Voicemail instead. Manage the Voicemail and follow-up in Salesforce through Cadences to allow tracking of any callbacks.

Request a Demo

Sales Insights

See all of your data

Track performance to measure your Sales agents, Cadences, and Sales outcomes!

Request a Demo

Sales Engagement (formerly High-Velocity Sales) & Service Cloud Voice