The Trusted AI Partner for Salesforce

Your Conversational AI and Service Cloud Experts.

Enhancing Salesforce Solutions with the Power of Einstein and AI.

SalesForce CHATBots

Bots for Service & Sales

We have over a decade of experience, a deep pool of IP, high rates of customer success, and a ton of human talent to create a conversational AI solution for your business. Allow us to delight your customers and show you why we're called the Salesforce chatbot experts.

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Contact Centers

Salesforce Service Cloud

Customers liked to be served where they choose to be - whether it be through chat, mobile web, automated self-serve, or by voice. We can help you make that connection using Salesforce Service Cloud and help bring your contact centers into the digital age of customer service.

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Intelligent Field Service

Field Service Lightning

As anyone with agents in the field knows, it helps to stay cognizant. You need timely insights into every moving part of your company to ensure a best-in-class experience for your client. Field Service Lightning does that and more - bringing your operations off of the clipboard and into the palm of your hand.

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SalesForce Solutions

Einstein, Sales & CPQ.

As a Silver Salesforce Certified Partner with over 75 “Five” star reviews, we can help shape any of your cross-cloud Salesforce initiatives. Our mission as a strategic partner is to make sure that you get the most leverage out of your Salesforce investment.

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WHO

we are

The business model of NeuraFlash was created with the mission of providing a digital transformation. We give our customers a unique set of services that help you get the most out of AI and the Salesforce Platform.

WHAT

we do

We provide and implement innovative, scalable, and valuable AI solutions in the Salesforce ecosystem to improve customer experience and meet any industry’s needs.

WHY

we do it

We created NeuraFlash with the mission of providing our customers with a unique set of services that help you get the most out of AI and the Salesforce Platform.

Our teams are centered around subject matter experts to provide a best-in-class implementation experience.

Discovery

We partner with your team to understand the business, user, and success criteria, then build and develop innovative strategies to meet your individual requirements.

Thought Focused Iterative Design

We believe in building solutions fit for scale. Our team will craft and develop innovative business processes, solution components, data models, and integrations to fit your needs now and for the next generation.

User Training

The product then goes through two rigorous rounds of testing - product and user acceptance - to ensure your best vision of the product is going live.

Deployment & Go Lives

Using Salesforce best practices, our team will be with you every step of the release management process to ensure a successful roll-out.

Optimization & Reporting

Projects don't stop after you go live! Using your established KPI, we gauge areas of success and opportunity so your project keeps humming along at peak performance.

Support

We believe in life long partnerships. After your go-live, we will be there every step of the way answering questions or optimizing your solution.

Why NeuraFlash

We’re agile, innovative and understand how to leverage the power of next-generation AI for your particular enterprise.
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Our five-star reviews speak for themselves - we emphasize customer relationships and success, and are passionate about delivering the best possible product for our customers.
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As a trusted Salesforce Partner, we work to get the right solution for you.
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NeuraFlash has a 9.96 customer satisfaction score & 80+ 5-star Salesforce AppExchange Reviews.

Voice Insights - Analytics for Service Cloud Voice

August 6, 2020

[Case Study] Phone.com Uses Amazon Connect to Provide Better Customer Service

July 9, 2020

NeuraFlash Team

Voice Bot: Adding AI to your Contact Centers

June 29, 2020