The Trusted AI Partner for Salesforce

Your Service Cloud and Conversational Thought Leaders

WHO

we are

We are a Boston based, Salesforce Silver (going on gold) Consulting & Implementation Partner, With unique AI expertise and capabilities.

WHAT

we do

We provide best practices, thought leadership and implement innovative Salesforce solutions that provide instant value to our customers and scalability for future growth.

WHY

we do it

We created NeuraFlash with a mission of providing our customers with a unique set of services that help you get the most out of AI and the Salesforce® Platform.

Enhancing Salesforce Solutions with Einstein across industries & clouds.

SalesForce CHATBots

Bots for Service & Sales

With over a decade of experience, we are a leading Einstein Bot Partner for Salesforce. Leverage our best practices, deep IP, tools and our dedicated bot team to deploy intelligently designed conversational chatbots for Sales, Marketing or Service.

LEARN MORE

Contact Centers

Salesforce Service Cloud

Salesforce Service Cloud is the time saving, customer centric, relationship building software enhanced with AI. Leverage all channels, intelligent routing, elegant agent console design & best practices to bring your Contact centers in the digital age.

LEARN MORE

Intelligent Field Service

Field Service Lightning

Leverage truth based operational insights to ensure the right person, with the right skills gets there at the right time to facilitate a Best-in-Class customer experience.

LEARN MORE

SalesForce Solutions

Einstein, Sales & CPQ.

As a Silver Salesforce Certified Partner with over 70 “Five” star reviews, we'll provide best practices and thought leadership for your cross-cloud Salesforce initiatives. Our mission is to help you get the most out of your Salesforce investment.

LEARN MORE

Our Practices are centered around subject matter experts and the right people.

Discovery

Together with your team, we will gather and analyze all customer, user and business requirements. By focusing to understand what ‘success’ means for your business, we'll work with you to develop innovative strategies to meet your this criteria.

Thought Focused Iterative Design

We spend a lot of time in this phase because we believe in building solutions fit for scale. Our team will craft and develop innovative business processes, solution components, data models, and integrations for your project.

User Training

We have user training programs in place to perform QA System Testing, and support User Acceptance Testing of the solution to ensure it functions correctly. This ensures maximum adoption and business benefi

Deployment & Go Lives

Our team will come onsite with you to deploy the solution hands on in the production environment in a controlled Release Management process.

Optimization & Reporting

Projects don't stop after go live. Leveraging data we evaluate performance, assess key metrics, and identify elements of the solution requiring modifications, ensuring the solution continues to operate at peak performance.

*custom reporting available via Einstein Analytics

Support

We believe in life long partnerships. After your go-live, we will be there every step of the way answering questions or optimizing your solution.

Why NeuraFlash

Choosing the right partner for your business is challenging. In this ever changing Salesforce ecosystem you need a partner that is agile, innovative and understands the power and potential of the AI revolution. Here at NeuraFlash you don't just get innovative Salesforce Consultants, you get AI experts who understand the inner workings AI throughout the Salesforce clouds. We are dedicated to helping our customers leverage the full potential of artificial intelligence across Marketing, Sales and Customer Service.

NeuraFlash maintains a 10 point customer satisfaction score and 70+ 5-star Salesforce AppExchange Reviews.

3 Key Takeaways from the Field Service Session at Boston World Tour

April 17, 2019

Neuraflash Team

Why You Don't Want to Miss Us at Boston World Tour

April 1, 2019

Neuraflash Team

Why your Contact Centers Need Chatbots: They Reduce Service Costs

March 20, 2019

Neuraflash Team