Salesforce Consulting powered by A.I.
Intelligent Experiences For Your Customers & Employees
Who is NeuraFlash
& Service Journeys
Our seasoned team of Salesforce consultants deliver unmatched customer & employee engagement solutions using Sales Cloud®, Service Cloud®, Field Service Lightning®, and Community Cloud®. We design and create remarkable, personalized and predictive experiences that result in increased efficiency, revenue, customer self-service, and employee productivity. We deliver results that set us apart from other Salesforce consulting companies.
By engaging with us, you will experience a true partnership approach. To best understand your business objectives, we’ll run Flash Discovery Sessions free of charge and advise the optimal solution for your organization. We also offer unique Success Based Contracts in deploying your applications – we are 100% committed to your organization and customers.
Whether it’s Intelligent Web Chat with Live Agent®, 2-way SMS with LiveMessage®, Mobile Messaging, Social Customer Service, or a Communities portal, NeuraFlash has extensive experience in making these channels provide great value to your organization and customers. While the voice channel via 1-800 numbers is still a major contact center channel, it generally offers a poor customer experience and is very expensive to support.
Why not move your customer engagement more towards automation and digital channels? Customers want to self-service and the digital experience offers increased customer engagement, sales, and employee productivity.
We can help with your Digital Channel strategy by offering omni-channel roadmaps, pilot engagements, full deployments, and ongoing optimization models. NeuraFlash is the Salesforce consulting company of choice.
NeuraFlash leverages an extensive A.I. domain expertise and top performing technology platforms, including Salesforce Einstein®, to create predictive and personalized applications.
A.I. solution offerings include:
- “Next Best Action/Offer” – Improve customer engagement and increase upsells using Einstein PredictionIO
- “Conversational Chatbots” – Offering your customers a more personalized, predictive, and conversational self-service
- “Recommended Answer” – We can help automate customer service engagement via email, social media, mobile messaging,
Choose NeuraFlash for an intelligent Salesforce consulting that boosts your business performance!
Questions? Reach out, or give us a call