for Public Sector
60+
Agentforce Projects (and Counting!)
100%
Employees are AI Certified
100+
Dedicated Agentforce Resources
4.9/5
CSAT Score
Agentforce Success: Customer Feature
Read ItHow Service Cloud Voice and Amazon Connect Are Changing Global Contact Centers
A large contact center partnered with NeuraFlash to scale operations using Amazon Connect, Service Cloud Voice, and AI, achieving a 56% deflection rate and resolving 95% of Tier-One inquiries through self-service.
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Agentforce for
Public Sector
Use Case #1
Agentforce is a proactive, autonomous AI solution that delivers 24/7 support. In Manufacturing, Agentforce can be equipped with equipment manuals and maintenance protocols to guide technicians through repairs, troubleshoot issues, and ensure consistent operational support.
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Use Case #2
Reinvent customer experiences with the most comprehensive set of artificial intelligence and machine learning services from AWS.
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Use Case #3
Power trusted AI with unified data, connecting insights across your Manufacturing business to deliver smarter, more personalized customer experiences.
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Try Out Voice for Public Sector
OUTCOMES WE ARE SEEING
Most contact centers see 70–80% of inbound traffic come through voice at $15 per call, that adds up fast. Agentforce for Voice deflects over 50% of those calls!
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Construction
Project Assistant
Help manage project timelines, material orders, and contractor coordination.
Try It Out
Construction
Project Assistant
Help manage project timelines, material orders, and contractor coordination.
Try It Out
Construction
Project Assistant
Help manage project timelines, material orders, and contractor coordination.
Try It Out
Featured Event |
Dreamforce
See NeuraFlash on Stage, talking all things Dreamforce featuring our own customers: Vivint, Indeed and Resonate Labs!
November 19, 2021
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Delivering outcomes that ensure maximum value
80%
Increase in Deflection Rate
63%
Decrease in avg. monthly phone calls
30%
Decrease in time to onboard
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