for Public Sector
60+
Agentforce Projects (and Counting!)
100%
Employees are AI Certified
100+
Dedicated Agentforce Resources
4.9/5
CSAT Score
Agentforce Success: Customer Feature
Read ItHow Service Cloud Voice and Amazon Connect Are Changing Global Contact Centers
A large contact center partnered with NeuraFlash to scale operations using Amazon Connect, Service Cloud Voice, and AI, achieving a 56% deflection rate and resolving 95% of Tier-One inquiries through self-service.
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Agentforce for
Public Sector
Use Case #1
Agentforce is a proactive, autonomous AI solution that delivers 24/7 support. In Manufacturing, Agentforce can be equipped with equipment manuals and maintenance protocols to guide technicians through repairs, troubleshoot issues, and ensure consistent operational support.
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Use Case #2
Reinvent customer experiences with the most comprehensive set of artificial intelligence and machine learning services from AWS.
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Use Case #3
Power trusted AI with unified data, connecting insights across your Manufacturing business to deliver smarter, more personalized customer experiences.
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Try Out Voice for Public Sector
OUTCOMES WE ARE SEEING
Most contact centers see 70–80% of inbound traffic come through voice at $15 per call, that adds up fast. Agentforce for Voice deflects over 50% of those calls!
Get Started TodayConstruction
Project Assistant
Help manage project timelines, material orders, and contractor coordination.
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Construction
Project Assistant
Help manage project timelines, material orders, and contractor coordination.
Try It Out
Construction
Project Assistant
Help manage project timelines, material orders, and contractor coordination.
Try It Out
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NeuraFlash Happy Hour
Cheers to Dreamforce
October 14, 2025
|
5:30pm PST
|
The Chieftain Irish Pub & Restaurant | 198 5th St, San Francisco, CA 94103
Delivering outcomes that ensure maximum value
80%
Increase in Deflection Rate
63%
Decrease in avg. monthly phone calls
30%
Decrease in time to onboard
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