for Manufacturing
60+
Agentforce Projects (and Counting!)
100%
Employees are AI Certified
100+
Dedicated Agentforce Resources
4.9/5
CSAT Score
A Manufacturing Agentforce Success
Read ItCPI Security Cuts Costs with Automated Scheduling
Agentforce Service Agent gave CPI Security the automation to streamline manual processes, automating 88% of appointment scheduling. This saves time, reduces costs, and boosts customer satisfaction.
Featured Agentforce Programs
Check out our Agentforce offerings that help drive ACV and close business fast
Agentforce for Manufacturing
Troubleshooting
Agentforce allows for early warning notifications to maintenance teams, quick identification in the cause of an issue (supplier delays, order issues, etc.), and also seamlessly guide customers through troubleshooting steps.
Order Status
Automated alerts keep customers informed from production through shipping, with updated delivery estimates and insights into their past orders for a seamless, transparent experience.
Appointment Management
Agentforce helps automate appointment management for customer consultations, delivery scheduling, & support services reducing manual efforts and connect customers with businesses.
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Agentforce Voice for Manufacturing
OUTCOMES WE ARE SEEING
Most contact centers see 70–80% of inbound traffic come through voice at $15 per call, that adds up fast. Agentforce for Voice deflects over 50% of those calls!
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Delivering outcomes that ensure maximum value
88%
of appointment rescheduling, automated
63%
Decrease in avg. monthly phone calls
30%
Decrease in time to onboard
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