Reinventing the Member & Provider Experience with Agentic AI
Creating Tangible Value with Agentforce for Healthcare Member and Provider Services
Healthcare payers and providers are seeing tangible value and results from AI when agentic capabilities are deployed effectively. In this session, Salesforce, NeuraFlash, and Accenture will demonstrate how healthcare organizations can move from experimentation to real-world impact by deploying Agentforce to handle high-volume member and provider engagement.
We’ll demonstrate how these agents can be stood up in as little as 8 weeks, delivering tangible results such as reduced call volume, faster first-call resolution, and improved member and provider satisfaction.
The session follows a structured path to scale, starting with single-use agents, scaling efficiently, and exploring the future state of a fully agentic enterprise. We’ll also review our end-to-end offerings, showcasing how Salesforce, NeuraFlash, and Accenture partner to guide healthcare customers through strategy, deployment, and iterative AI development to maximize ROI and transform member and provider engagement.
Why Attend
- See how it works: See a live demo of Agentforce handling high-volume member and provider inquiries.
- Learn from the experts: Salesforce, NeuraFlash, and Accenture show how to deploy AI quickly and achieve measurable results.
- Get a roadmap to scale: Understand a clear, structured path to scale to expand agentic capabilities and future-proof your healthcare enterprise.
Date: Jan 20, 2026
Time: 3:00 PM EST
