Building IVRs with speech recognition on legacy platforms is time-consuming and requires mature conversational AI resources. NeuraFlash provides a range of services to assist in migrating IVRs from legacy platforms to Amazon Lex, including Transformer, an IVR migration tool that offers support for GrXML files within Amazon Lex. Available today on the AWS Marketplace
, Transformer accelerates the adoption of Amazon Lex by providing a simple way to migrate existing IVR flows into an Amazon Lex instance and Amazon Connect contact flows. Customers can quickly begin testing and deploying Amazon Lex bots, only paying for what they use.