Our financial services expertise is across the board
We solve the toughest challenges across any industry.
At NeuraFlash, we have worked with banking companies to build a competitive advantage by staying ahead of the digital transformation. We allow businesses to innovate quickly, experiment more and continually update their customer experience journey, accelerating their time to revenue, and providing a customer experience transformation that builds the base for a digital future.
Say goodbye to legacy systems and stay ahead of shifting client preferences! Strengthen your digital experience, and provide quick and easy quotes for customers. Take advantage of self-service and automation that help you stay ahead of competitors and shift to meet your customer's wants using the trusted brands of Salesforce and AWS.
We have deep expertise in conversational AI and can keep you automating. Reimagine how you can use automation and do more than just lift and shift your contact center. Remove high volume, low value contacts, and future-proof for business.
A Bank implements Salesforce Digital Engagement to provide their customers with a better experience.
This bank wanted a solution that allowed them to contact customers on the communication channel they were most comfortable with. By implementing Digital Engagement they were able to increase their customer satisfaction, automate appointment reminders, make it easier for their customers to get in contact with them and more!
An innovative Financial Services Company replacing their homegrown CRM & Genesys
NeuraFlash provided a full contact center turnkey solution, joining multiple calls to roadmap the deployment plan. With their explosive growth coming in the next few years, This company needed to replace their home-grown CRM & Genesys system as they knew this system would not allow them to achieve their growth.
Multi-Cloud Implementation: Affirms full Salesforce Contact Center Transformation
NeuraFlash provided a full contact center turnkey solution, joining multiple calls to roadmap the deployment plan. With their explosive growth coming in the next few years, Affirm needed to replace their home-grown CRM & Genesys system as they knew this system would not allow them to achieve their growth
How do you get there
Invest in the building blocks of a great customer experience
Get real-time and post-call analytics of your customer-agent conversations by using natural language processing, transcription, and additional intelligent search capabilities through the power of Amazon Connect.