In this 15-minute episode, join AWS’s Tony Easterlin and NeuraFlash’s Tom Hebner for a fast-paced look at how generative AI is reshaping retail customer experience.

You’ll hear how leading brands are leveraging Amazon Connect, Bedrock, and Nova Sonic to drive real-time personalization, automate high-volume interactions, and deliver speed at scale.

From live demos of NeuraFlash’s AI Agent, Bolt, to practical launch strategies tailored for retail and CPG, this episode is packed with insights you can use to get started—fast.