Resources - Video

Vivint's Agentforce Service Agent | A NeuraFlash Demo

About this Video:

🏠 Viven: Smart Home Technology Leadership

Discover how Viven is revolutionizing smart home technology with comprehensive solutions offering security, convenience, and energy efficiency. Our Agentforce service agent transforms customer support with instant, effective troubleshooting for all devices - no more waiting for representatives!

📱 Watch as we demonstrate how Agentforce works:

  • An authenticated customer troubleshoots their Viven outdoor camera
  • The AI agent recognizes the user and identifies which camera has issues using IoT data
  • Natural language conversations guide users through complex troubleshooting steps
  • The system performs remote actions like refreshing the camera
  • Empathetic, thoughtfully designed conversations provide a supportive experience
  • IoT data confirms successful resolutionBy integrating Agentforce service agent into our support ecosystem, Viven is setting a new standard for smart home troubleshooting.

Ready to experience the future of smart home support? Contact us TODAY!

January 28, 2025
Manufacturing
Text Link
Retail
Text Link
Agentforce
Text Link
Agentforce Service Agent
Text Link