Modernizing Public Sector CX: An On-Demand Webinar Series by NeuraFlash
Explore the future of public sector service - powered by AWS and GenAI.
NeuraFlash brings together AWS experts and industry innovators to unpack how government agencies, education institutions, and public-facing organizations are reimagining the contact center.
Contact Center Modernization Trends | NeuraFlash + AWS Public Sector Webinar Episode 1
Explore how leading public sector organizations are modernizing their contact centers with Amazon Connect and GenAI. This episode covers the shift from legacy systems to omnichannel, AI-powered service - and highlights top CX trends like platform consolidation, digital self-service, and proactive engagement.
AWS Summit DC: Know Before You Go | NeuraFlash + AWS Public Sector Webinar Episode 2
Get a sneak peek at what to expect from the AWS Public Sector Summit, including where to find NeuraFlash, what demos we’re showcasing in the GenAI Hub, and how to engage with our team. This episode also features tips on how to make the most of your Summit experience and align your GenAI strategy with AWS.
