Modernizing Retail Sector CX: An On-Demand Webinar Series by NeuraFlash

Explore what today’s leading retailers are doing to turn service into a revenue engine.In this exclusive on-demand series, leaders from AWS, NeuraFlash, and the retail space kick off a bold conversation about how retail and consumer packaged goods brands are rethinking the contact center- and redefining what customer experience really means.From generative AI and omnichannel journeys to real-time personalization and measurable business impact, these sessions deliver expert insight for retailers navigating rapid change and rising customer expectations.

In this 15-minute episode, join AWS’s Tony Easterlin and NeuraFlash’s Tom Hebner for a fast-paced look at how generative AI is reshaping retail customer experience.

You’ll hear how leading brands are leveraging Amazon Connect, Bedrock, and Nova Sonic to drive real-time personalization, automate high-volume interactions, and deliver speed at scale.

From live demos of NeuraFlash’s AI Agent, Bolt, to practical launch strategies tailored for retail and CPG, this episode is packed with insights you can use to get started—fast.