Embracing Automation: Reinventing Manufacturing for Unparalleled Experiences
Harnessing the power of next-generation technology
In recent years, there has been a remarkable shift in the manufacturing industry as manufacturers have embraced an array of innovative technologies. They have been throwing in all kinds of cool gadgets to automate their operations, gather data, and use that to not only invent better products but to also supercharge their production efficiency. So what’s changed?
Well, it's no shocker that good ol' Covid-19 decided to crash the manufacturing party worldwide. Just like all the other industries out there, manufacturing had to do some serious quick-draw and shake up their business game in response to the pandemic. Supply chains went bone dry, and consumers unleashed their inner shopaholics by gaining some shopping habits, from hoarding toilet paper to investing in home renovations like there's no tomorrow. In the midst of all this chaos though, manufacturers had an epic "aha" moment—they desperately needed some serious upgrades in their skills to accurately predict those ever-changing customer and distributor demands and keep their supply sources steady.
Making better products more efficiently is no longer an industry differentiator
Unleashing the power of digitalization and transparency throughout the business has become the holy grail of today's priorities. Manufacturing business leaders are greatly aware of the need to ride the waves of long-term trends, navigating the surging demand within their distributor networks. Yet, within the manufacturing realm, two major challenges persist in the quest for an enhanced experience with both vendors and customers. First, many companies find themselves tangled in a web of disconnected systems, resulting in blind spots that obscure market insights and lead to disjointed encounters across various customer segments. Additionally, manufacturers also grapple with change management hurdles, hindering their workforce's ability to tap into the full potential of data and analytics to make shrewd business decisions.
Enter Manufacturing Cloud
At NeuraFlash, we've seen & helped many manufactures transform their businesses with Salesforce Manufacturing Cloud.
This solution transforms a manufacturing organization's sales and service teams into high performers. With all customer information consolidated in one system, supported by AI-driven insights and best practices, teams can focus on the right leads, suggest next steps, offer relevant product recommendations, and optimize pricing for successful deals. By modernizing operations, businesses will not only increase sales, but also enhance customer service. Whether it's selling parts online or implementing advanced IoT-based predictive maintenance, Manufacturing Cloud empowers manufacturers to impress customers and generate profits. With this platform, they'll have a clear view of their manufacturing business, enabling faster service delivery and minimizing asset downtime.
Building the base for automation success
The best part about creating a high-quality customer experience is that manufacturers can start with small steps by getting a foundation in place, and then build on that foundation as opportunities and resources become available. Creating a great customer journey isn’t easy, but it can be made simpler by leveraging AI, analytics, and technology platforms that streamline the process.
But… technology is only half of the equation. Digital transformation starts with people and we have a dedicated Change Management plan for you.
Failure to adopt the new processes can drastically impact ROI on the technology that was supposed to make work easier. That’s why NeuraFlash built a Change Management plan specifically for Manufacturing organizations to inspire long lasting, revenue generating change! From ride-alongs, to onsite shadowing, to even screen sharing, we do whatever it takes to form a genuine and empathic understanding of the people whose lives are changing.
If you’re ready to invest in Manufacturing Cloud, but also need support along the way, contact us today!