NeuraFlash Launches Asset Orbit: A One-Stop Asset Management Solution Native to Salesforce
For Immediate Release - Burlington, MA – November 1, 2023: NeuraFlash, a leading AI and Consulting/ISV Partner of Salesforce and AWS, and trailblazing provider of AI-powered solutions, is excited to announce the launch of Asset Orbit, the innovative asset management solution that seamlessly integrates with Salesforce. Asset Orbit is a game-changer for asset-centric businesses, as it empowers organizations to enhance service execution, discover new revenue opportunities, and significantly boost visibility for strategic decision-making.
Designed to sit atop Salesforce's Service Cloud and Field Service, with the option to include Experience Cloud, Asset Orbit offers a unique proposition with no additional licensing required. This makes it an easily accessible and cost-effective solution for businesses looking to transform their asset management processes.
Current challenges faced by asset-centric businesses, such as service revenue leakage, minimal asset history, poor customer experience, and limited platform flexibility, are addressed by Asset Orbit, providing a comprehensive solution that aligns seamlessly with Salesforce's ecosystem.
"Servitization has been a buzzword in asset-centric industries for years now, but few companies have made the transition. Asset Orbit, built on top of Salesforce Service and Field Service, gives our customers the tools they require to transform their operations from a product-centric focus to a services-based, outcomes-focused approach,” Said Tim Long, Sr. Director of Sales, Salesforce Field Service at NeuraFlash.
Asset Orbit offers a range of transformative benefits:
- Enhanced Service Efficiency: Asset Orbit tackles service revenue leakage and enhances the customer experience by optimizing service contract, warranty, return merchandise, advanced exchange, and depot repair processes, ensuring swift time-to-value.
- Revenue Acceleration: Gain insights into your asset install base with Asset Orbit, uncovering new revenue opportunities and enabling data-driven strategies.
- Frontline Productivity Boost: Achieve a remarkable 32% increase in frontline worker productivity with Asset Orbit, delivering faster service and improved profitability.
Dane Peterson, NeuraFlash's Director of Innovation, conveyed his excitement regarding Asset Orbit by stating,
"In the Salesforce landscape, the axiom has been 'Know Your Customer.' But for asset-centric companies, truly understanding your customer means understanding the performance of the assets they rely on. Asset Orbit bridges this gap, ensuring that as assets deliver, customer relationships thrive.”
To explore our offering, which features an array of packaged services, contact us today. This presents a unique opportunity to uncover the enhanced insights it offers for asset visualization, shipment tracking, depot repair, warranty terms, and beyond.
NeuraFlash is a leading AI and Consulting/ ISV Partner of Salesforce and AWS. Their mission is to help businesses reimagine how they deliver personalized service and sales experiences that scale, empower teams, and uncover revenue. Working across industries, NeuraFlash enables intelligent business automation that drives real-time ROI.