NeuraFlash Welcomes Tim Long, New Senior Director of Sales - Salesforce Field Service
April 20th, 2023 – NeuraFlash, a leading AI and Consulting/ ISV Partner of Salesforce and AWS, levels up Salesforce Field Service practice by hiring product expert Tim Long.
Tim Long, life long learner and mentor, has over 9 years of experience in building field service teams and developing product offerings, which has earned him a distinguished reputation in the industry as a trusted leader.
What started out as a passion for technology soon turned into a booming career. Following his tenure as an experienced instructor at Brevard College, Tim embarked on a new venture in the contact center industry with a small boutique firm. Now by joining NeuraFlash, a company with that similar boutique feel, Tim has come full circle, experiencing a significant milestone in his professional life.
In 2014, Tim entered the world of Salesforce and took on various roles before eventually assuming the position of Senior Director of Field Service. During the duration of his time there, he drove significant success in field operations for numerous manufacturing organizations and played a crucial role in forming a tiger team of field service solution engineers in the commercial space. He then went on to lead a team of over 30 experienced solution engineers across the CMT (communications, media & technology), CBS (consumer & business services), and MAE (manufacturing, automotive & energy) industries, contributing greatly to the growth and expansion of the company.
As the Senior Director of Sales- Field Service here at NeuraFlash, Tim's leadership will not only contribute to the development of our sales pipeline, but also leverage the tremendous market potential to transform the field operations of our customers. Under his guidance, as we expand our range of Salesforce Field Service solutions, bundles, and offerings, we will be on the right path forward to becoming the #1 Salesforce Field Service partner globally.
“The entire NeuraFlash team and I are absolutely elated that Tim Long is joining NeuraFlash in this major leadership role as Sr. Director, Field Service Sales! NeuraFlash has seen great success over the last 6 years with our Field Service Practice and because of that, we are now considered one of the top Salesforce Field Service Consulting Partners! We feel as if Tim is the ideal person to help us achieve our goal to becoming the #1 Field Service partner globally, and to lead us as we expand our Salesforce Field Service solutions, packages, and products. Along with an exceptional customer driven approach, Tim brings an immense amount of product knowledge and industry experience. It will be an exciting run together!” -Brett Chisholm, CEO & Co-Founder, NeuraFlash.
With NeuraFlash pushing towards greater heights, Tim's expertise will be invaluable in advancing product innovation for field service and establishing NeuraFlash as a trusted advisor for the entire customer journey.
I'm excited to be joining NeuraFlash's field service practice, with its proven track record of driving exceptional results for customers. There is an incredible market opportunity to transform field operations, and I'm eager to apply my domain, industry, and customer expertise to help our customers capitalize on this opportunity. The people at NeuraFlash have a wealth of knowledge, solid experience delivering exceptional projects, and an impressive list of satisfied customers. From that foundation, we'll launch NeuraFlash to be the go-to Salesforce Field Service partner, just as we are for Bots and Service Cloud Voice. I can't wait to see what we can do together!” -Tim Long
NeuraFlash is a leading AI and Consulting/ ISV Partner of Salesforce and AWS. Their mission is to help businesses reimagine how they deliver personalized service and sales experiences that scale, empower teams, and uncover revenue. Working across industries, NeuraFlash enables intelligent business automation that drives real-time ROI.