In our ever changing world, the shift to go digital has never been more important! Having a system that encompassess all your digital needs in ONE platform and allows your agents to handle calls directly from home has become necessary in our current environment.
Service Cloud Voice will allow you to “modernize” your contact center by embedding your phone service directly into your Service Cloud Console. This will allow you to improve your agents efficiencies by decreasing the swivel chair approach and also allow you to have a 360 view into your customers.
In this webinar, we will cover: