Bolt: Your Fastest Path to AI-Powered Contact Centers on AWS

Legacy contact centers holding you back? Meet Bolt - the AI agent powered by NeuraFlash that transforms Amazon Connect into an intelligent, automated customer experience platform.

How Bolt Works:

Seamless Customer Journey:

Complex multi-task interactions handled in one conversation

1. ‍‍Customer calls or chats
2. Amazon Connect routes to Lex for intent capture
3. Bedrock powers intelligent responses through custom agents

Real-World Example: Customers can order products AND cancel services in a single interaction - Bolt handles it all seamlessly with intelligent AI responses.

Built on AWS Excellence:

Intelligent AI Integration:

• ‍‍Amazon Bedrock for foundation models
• Amazon Lex for conversational AI
• Amazon Q for business intelligence
• Unified experience across AWS platforms

Multi-Tasking & Smart:

• ‍‍Handle complex, multi-intent conversations
• Scalable architecture grows with your business
• Intelligent routing to the right AWS services
• Seamless customer experiences

Bolt Admin Portal - Build Agents in Minutes:

Zero-Code Deployment:

• Upload PDFs for instant knowledge integration
• Connect knowledge bases with ease
• API integration without coding
• Deploy agents in minutes, not months

100% AWS-Powered:

• Call flow management
• AI engine operations
• Document search and storage
• Complete end-to-end AWS architecture

Why Bolt Matters:

For Customers:‍

• Faster, smarter service experiences
• Natural conversational AI
• Complex requests handled effortlessly

For AWS Teams:

• ‍‍Accelerated time to value
• Drives service consumption growth
• Transforms POCs into full-scale solutions
• Clear path to increased ARR

The NeuraFlash Difference: Bolt bridges Amazon Connect and Bedrock, combining cutting-edge AWS products with expert implementation to deliver complete AI agent experiences. We make complex AWS AI platforms accessible and actionable.

Perfect For:

• Organizations migrating from legacy contact centers
• AWS teams selling GenAI solutions
• Contact centers wanting rapid AI deployment
• Businesses seeking scalable automation

From POC to Production - Fast:

‍Stop spending months on custom development. Bolt is your pre-built, AWS-native solution for intelligent contact center automation.

Ready to Build Smarter Agents Faster? See how Bolt can transform your contact center with the power of AWS AI.

NeuraFlash - Accelerating AI adoption with Bolt for Amazon Connect