Kelsey Chisholm
Jan 27, 2022

NeuraFlash Welcomes Joanna Bird, New VP of Sales- Amazon Connect

NeuraFlash Welcomes Joanna Bird, New VP of Sales- Amazon Connect

It is with much excitement that we welcome Joanna Bird to the NeuraFlash team!

Joanna, an innovative and results-driven leader with years of experience in cloud-based contact center technology, was most recently an Enterprise Sales Specialist for Amazon Connect at Amazon Web Services (AWS), where she led GTM efforts to drive adoption and prioritize the launch of Amazon Connect in the Canadian region. During her tenure at AWS, Joanna helped newly formed teams get off the ground by creating processes, documenting best practices, leading training for peers, and building a strong network of internal cross-functional teams and external partners to scale. Prior to her experience at AWS, Joanna spent much of her career in financial services before moving into technology. She credits DocuSign for her entry and further passion for technology by saying “I was telling a friend how much I loved using this tool (DocuSign) and they replied, ‘why don’t you just work there?’ So that’s what I did. And it was the best career move I’ve ever made.” 

As Vice President of Sales for Amazon Connect here at NeuraFlash, Joanna will be focused on growing our partnership with AWS to provide expertise in customer-experience technology and contact center migrations. Joanna is excited for the opportunity to help AWS customers build innovative and future-proof contact centers with Amazon Connect. Her strategic relationships, developed from her years experience at AWS, will contribute to the development and growth of our business within the Amazon Connect and AWS ecosystem.

The NeuraFlash team and I are delighted to have Joanna Bird join the team! Along with an ambitious approach, Joanna brings an immense amount of knowledge and experience to our team when it comes to Amazon Connect and the contact center. As we continue to embark on an amazing journey with our awesome partner in Amazon, Joanna will help us to take full advantage of the opportunity. We feel very fortunate to be her teammate and are excited about the future ahead!” -Brett Chisholm, CEO, NeuraFlash.

When it comes to ensuring that our customers are leveraging best-in-class solutions to invest in the future of their contact centers, Joanna will get the job done. 

“I had the chance to work with NeuraFlash on a number of opportunities during my time at AWS and it was always a pleasure. I’m excited about the opportunity to work with this energetic and sharp team, and with the momentum and growth they already have, I can’t wait to see how far we’ll go!  ” -Joanna Bird

To get to know Joanna on a more personal level, we asked her “What are some facts that people might not know about you?” 

  1. Joanna is from a town of 1,000 people in Wisconsin, where she grew up in the gym playing basketball for her mom, and later for the nearby University of Wisconsin-Stout.
  2. In her free time, you’ll find Joanna in the kitchen. She has a passion for baking and loves hosting friends and family gatherings. 
  3. Joanna enjoys a great bottle of red wine shared with friends (in wine country). 

Want to work with Joanna? We are hiring! Check out our open positions here.

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