We created NeuraFlash with a mission of providing our customers with a unique set of services that dramatically improve customer and employee experiences across all channels with AI and the Salesforce® Success Platform. We are well on our way to achieve this as we are partner with many amazing customers on their Salesforce and AI journey. As the go-to A.I Partner for Salesforce, we can help you get the most out of your Salesforce investment by leveraging the power of Einstein.
NeuraFlash was created by the founding members of Viecore, a large contact center consulting company which was later acquired by Nuance Communications (powered Apple SIRI). At Nuance, we built on Virtual Assistant, Chatbot and Machine Learning solutions as early as 2000.
Most recently two of us led the go-to market efforts of HeyWire, a pioneer in 2-way SMS and Facebook Messenger, which was acquired by Salesforce and is now Salesforce LiveMessage.
What Our Customers Are Saying
“NeuraFlash and it's project management/implementation team have been excellent. The team consists of what I would consider some of the brightest sharpest minds. The project manager was expedient and knowledgeable, and their team walked my company through every scenario. Their continued support throughout the project and after the initial rollout has been phenomenal. Our implementation of FSL was unique and the first of its kind within the oil and gas waste management sector. Our experience was amazing and we will definitely continue to grow with Neuraflash's team in the near future.”
“We have worked with different developers, but none have impressed me as much as the people I was able to work with at NeuraFlash. They answered questions and resolved issues quickly. They are very professional and very personable as well. I am not a tech savvy person but NeuraFlash explained very plainly and made it easy to understand. Thanks NeuraFlash!”
“We were happy with NeuraFlash as a partner. They helped us to get up and running in short order, and had the answers to our questions and needs. I'd certainly consider NeuraFlash again as a partner should we have needs to implement any bot/AI on top of our SMS or chat platforms. Looking forward to engaging with them at some point again in the future.”
Tom Chisholm is NeuraFlash's Chairman and serves as a trusted advisor to the executive team. Tom has decades of leadership experience as a technology entrepreneur in customer care solutions integrating cloud, voice and mobile. Previously, Tom was the founder and CEO of Viecore, a leading professional services provider and systems integrator in the contact center technologies space with IBM and other top partners.
Brett Chisholm is NeuraFlash's CEO and Co-Founder, leading the company as one of the largest Salesforce AI partners. Brett was previously the VP of Sales at HeyWire (acquired by Salesforce in 2016 and now known as LiveMessage) and Nuance Communications with over 10 years experience in cloud services, AI, and digital channels. At NeuraFlash, Brett is deeply committed to bringing best experiences and forward-thinking solutions to our customers.
CEO & Co-Founder
Jim Hunt is NeuraFlash's COO and Co-Founder and leads services operations, delivery, and customer success strategy. Jim brings deep expertise in CRM, AI, and contact center technologies with previous leadership roles in both product and professional services. Prior to NeuraFlash, Jim served as the VP of Product and Services at HeyWire, later acquired by Salesforce in 2016 and now known as LiveMessage.
COO & Co-Founder
Dennis Thomas is NeuraFlash's CTO and is responsible for leading technology and product strategy for AI solutions including Salesforce Einstein, Natural Language Processing and omni-channel experiences. Dennis previously worked at Nuance Communications and led the design and implementation for NINA, the world's first digital AI virtual assistant bot for customer service.
CTO and Co-Founder, AI & Einstein Practice Leader
As a practice lead, Jason is responsible for delivery, best practices, and customer success strategy for Salesforce Service Cloud and Field Service Lightning solutions. Jason is 13x Salesforce Certified with over 6 years in Salesforce consulting as a Solution Architect and sales manager.
VP of Salesforce Solutions and Field Service Lightning
Kartik Viswanadha is NeuraFlash's VP of Innovation and Salesforce Practice Leader, responsible for creating and delivering exceptional Salesforce solutions for our customers. Kartik is a perennial Salesforce MVP (an honor given by Salesforce to only 200 people worldwide), with 16 Salesforce Certifications, and over 10 years experience on the Salesforce Platform as a Technical Architect, Developer, and Consultant.
VP of Innovation
As the Director of AI Solution Delivery, Nicole is strategically focused on leveraging the Salesforce Einstein Platform to drive the highest impact for NeuraFlash customers. Nicole supports a cross-functional team of UX Designers, Data Analysts, and Project Managers that are helping to define and build the next generation of Salesforce services. Prior to NeuraFlash, Nicole worked at Salesforce supporting Fortune 1000 Retail and Healthcare customers.
Director of AI Solution Delivery
As director of AI Solution Architecture, Matt Casella is responsible for integrating the latest cognitive technologies and techniques to design and implement systems that solve our Customers' business needs. Matt has over 10 years of experience using Natural Language Processing to deliver conversational applications and AI solutions to Enterprise level customers.