Migrating your telephony solution to Service Cloud Voice

Want to learn more about Service Cloud Voice (SCV)? Watch this webinar with our customer, Ocean Network Express (ONE), as they discuss their SCV implementation and how they were able to increase productivity for 300+ agents & ensure their customers receive a top-notch experience every time.
Learn more
What we discussed during this session:
  • ONE’s Salesforce Journey
  • Goals & Results of their Service Cloud Voice Implementation
  • A live Q&A
Learn more about how NeuraFlash can help take your contact center to the next level by reimagining the customer & agent experience with SCV!

Check out the Recording Here:
3 Value Drivers of Service Cloud Voice
Unify voice, digital channels and customer 360 data
By natively integrating voice, you are now able to unify all data and have a 360° view of your customers and their engagement with your organization.
boost productivity of your agents with intelligence
With Service Cloud Voice, your agents will now be able to handle all customer interactions in one place. Agents will be able to enhance productivity by leveraging transcription that will launch Einstein intelligence, for example, Next Best Actions and lookup in Knowledge Management.
Powerful and easy-to-understand metrics/reporting for supervisors
With the implementation of SCV, you will now be able to unlock actionable Insights for your contact center within Salesforce. Empower your organization to know what's happening within your support operations at any time.
Elevate YOUR customer service experience today!
Get on a call today to see the power of what Salesforce Service Cloud Voice can do for your business.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
See Salesforce Service Cloud in action!
Start your Journey
Seamless Implementation in just 12 weeks!
Get in touch
Voice Resource
Check out our customer story from Sonos to learn how they used Service Cloud Voice to transform their customer service & commerce experience.
Learn more
We can help make the transition effortless.
We are self-proclaimed champions of the end user. We know the experience your users have, and how to make it a seamless transition and better experience! With our training materials, lesson plans and guided walkthroughs, will make your transition go without a hitch!
Learn More About NeuraFlash