Experience the future of customer service with Salesforce Agentforce for Voice. Watch a real-time demo showing ultra-realistic, conversational AI handling streaming subscription upgrades, billing inquiries, and account management - all through natural voice interactions.

What You'll See in This Demo:

In this live demonstration, you'll witness a seamless customer interaction where Agentforce for Voice handles a plan upgrade from Standard to Premium Live, provides pricing information and confirmation, sends a billing summary via text message, offers account settings navigation guidance, and maintains a natural conversation flow throughout the entire exchange.

The Communications & Media Challenge:

Today's communications and media landscape demands instant response. Viewers and subscribers expect immediate support, seamless streaming experiences, and personalized content delivery at every touchpoint. The reality is that 70-80% of contact center traffic comes through voice channels, with each call averaging $15 in handling costs. Smarter automation isn't just about efficiency - it's about meeting customer expectations while managing operational expenses.

Agentforce for Voice Capabilities:

The demo showcases core features including ultra-realistic voice interactions, always-on availability, real-time account modifications, instant billing updates, and multi-channel communication spanning both voice and text. Beyond what you see in this streaming support scenario, Salesforce Agentforce for Voice can handle content discovery and recommendations, basic media control assistance, telecommunication support, network setup guidance, service migration assistance, and streaming troubleshooting.

Key Benefits:

For customers, Agentforce for Voice delivers instant support without wait times, natural conversational experiences, quick problem resolution, and seamless account management.

For operations teams, the platform improves efficiency, drives higher customer satisfaction scores, reduces cost per interaction, and enables scalable support delivery across your subscriber base.

The unified platform integrates account data, streaming service information, and support history to enable faster issue resolution, smarter guidance delivery, and proactive subscriber support that anticipates needs before customers even ask.

Why NeuraFlash for Agentforce for Voice?

NeuraFlash stands as Salesforce's #1 Agentforce partner and pioneered the first Agentforce Voice pilots in the industry. With 20+ years of AI expertise and proven communications and media results, NeuraFlash guides organizations from initial automation through complete AI readiness. Our industry leadership spans from initial pilots to full-scale deployments, bringing both the experience and innovation needed to successfully implement Agentforce Voice in communications and media environments.

Agentforce for Voice isn't just about automation - it's about creating better customer experiences while improving operational efficiency. With NeuraFlash as your implementation partner, you get both cutting-edge technology and the proven expertise to make it work in your unique environment.

Ready to Build Your Agentforce for Voice Strategy?

See how the #1 Agentforce partner can transform your communications and media service with AI-powered voice interactions. Contact NeuraFlash today to discover what's possible.

NeuraFlash - Salesforce's #1 Agentforce partner transforming communications and media