Experience the future of guest services in this Salesforce Agentforce for Voice demo. Watch a real-time demo showing ultra-realistic, conversational AI handling flight changes, rebooking, and baggage additions through natural voice interactions.

What You'll See in This Demo:

Witness a seamless traveler interaction where Agentforce for Voice, personalized as "Sky" from Sky Vista Airways, handles a complete flight modification. The AI assistant retrieves the booking, confirms current flight details from New York to Chicago, offers alternative Friday departures, provides earlier flight options, processes rebooking to a 9:10 AM flight, and adds a checked bag - all in one natural conversation with email confirmation.

The Travel & Hospitality Challenge:

Travel and hospitality teams are overwhelmed with booking requests, guest inquiries, and routine service tasks that strain staff and impact guest experience. With 70-80% of inbound contact center traffic coming through voice at $15 per call, airlines, hotels, and travel companies face critical efficiency challenges affecting both costs and satisfaction scores.

Agentforce Voice Capabilities:

Agentforce for Voice streamlines bookings, manages guest requests, and handles travel inquiries in real time. Front desk teams, concierge services, and operation centers benefit from automation, intelligence, and scalability. Beyond passenger services, it supports guest services for hotels, front desk operations, housekeeping coordination, restaurant reservations, concierge services, tour bookings, and loyalty programs.

Key Benefits:

The unified platform integrates guest interactions, bookings, and service workflows, providing real-time insights for proactive support. Organizations see faster response times, lower operational costs, consistent service experiences, and staff freed to focus on high-value hospitality services that require the human touch.

Why NeuraFlash?

As Salesforce's #1 Agentforce partner and pioneer of the first Agentforce Voice pilots, NeuraFlash brings 20+ years of AI expertise and proven travel, tourism, and hospitality results. We guide organizations from automation concepts through complete AI readiness, ensuring solutions enhance the guest experience.

Ready to Transform Your Guest Experience?

See how the #1 Agentforce partner can deliver modern, AI-powered service that guests love and operations teams appreciate. Contact NeuraFlash today to discover what's possible.

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NeuraFlash - Transforming travel and hospitality experiences

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