Solutions

The History of Voice at NeuraFlash

Global Communications and Social Media Company Boosts Self-Service with Agentforce Service Agent, Achieving 80% Case Deflection

Global Engineering Firm Boosts Lead Follow-Up and AE Onboarding with Data Cloud and Agentforce

August AI Review

How a Global Performance Brand is seeing 35% deflection with Agentforce

How Service Cloud Voice and Amazon Connect Are Changing Global Contact Centers

AI Review July 2025

A US-based Financial Institution Advances Sales and Service Operations with Agentforce

From Wait Times to AI Agents: Why Public Sector Contact Centers Are Ripe for Reinvention