Is Your Salesforce Implementation Stalled or Off-Track? Consider a Salesforce "Health Check"

You’ve deployed Salesforce, but you don’t think you’re taking advantage of all aspects of this essential technology platform. Or, you’re not sure your Salesforce CRM is in alignment with your business goals. Or, even worse, your implementation has stalled. If these questions keep you up at night, you’re not alone. Lots of things go wrong at companies in all industries and sizes.

HERE’S A LIST OF THE 15 MOST COMMON SALESFORCE IMPLEMENTATION ISSUES

Data migration issues
Problems integrating with other systems
Staff adoption issues
Poor employee user experience
No integrations creating use of too many tech tools for employees
Little-to no-training process
Too many customizations/features too fast
Too many custom objects blocking use of Salesforce features
Reports and dashboards not usable
Data quality issues
Data security issues
Incomplete or non-existent system documentation
High turnover in Salesforce System Admin role
No plan or understanding on how to move to Salesforce Lightning
Cannot take advantage of innovations such as AI or Einstein

Sound familiar?

REALISTICALLY, TO USE SALESFORCE IS TO ADOPT A NEW WAY OF DOING BUSINESS

That being said, how can you determine what’s gone wrong with your deployment and how to get it back on track?

The best Salesforce consultants offer forensic audits of your current Salesforce environments, key processes, and user adoption – often called a “health check” – and will provide your organization with actionable recommendations that will help you get more value from your Salesforce investment. These experts are an excellent resource to help get your deployment back on track.

WHAT DOES A SALESFORCE “HEALTH CHECK” LOOK LIKE?

In a typical 2-4 week engagement, expert Salesforce consultants will come into your organization and “check the health” of your Salesforce implementation by:

Understanding your business including your key goals with marketing, sales, onboarding and support
Listening to and identifying your paint points
Assessing current state performance vs. your expectations
Studying reasons for limited or declining user adoption
Uncovering helpful features that aren’t being utilized, and
Measuring your system against best practices and goals

They’ll also review:

Sales and Service process mapping
Workflows and process automation
Alignment of people & technology
Number and types of licenses
Data quality and architecture
System delays
Salesfore standard objects & features, and
Incomplete or poorly structured conﬁgurations

At the end of the engagement, you’ll get a report with a prioritized list of corrective actions and recommendations for enhanced system functionality, recommended AppExchange solutions to solve critical issues, and an implementation roadmap – all of which you can use to work toward a “clean bill of health”. The best consultants use a “crawl, walk, run” approach to get you quick wins.

Best of all, you’ll get peace of mind that you are getting the most out of your investment!

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If this sounds like something which would be helpful to your organization, give us a call at 1-844-638-7235, engage our Salesforce chatbot, or visit our website at http://neuraflash.com.Using NeuraFlash Agile Project Methodology, we’ll provide a comprehensive and actionable Health Check audit that will get your Salesforce implementation back on track in no time. And we’ll credit part of the engagement towards to the implementation of the recommendations.