It’s Time to Break Up with Avaya
“It's not me, it’s you.” Let’s reimagine what a contact center should be.
Avaya's solutions were designed to cater to a wide range of customers, from small businesses who require just three phone lines to large companies, like airliners, banks and more. Despite being a longstanding player in the telecommunications industry, the premise-based solution has certain limitations, and if you haven’t heard, their piggy bank is all out of coins.
So, what does this mean for your business?
If you are an Avaya customer and find yourself wondering, "What's next?" The answer is simple - make the move to the cloud with Salesforce Service Cloud Voice, powered by Amazon Connect.
Are you ready to assess the state of your relationship with Avaya? Not sure where to get started? Let us help!
- With deep knowledge and experience in the voice and automation space, NeuraFlash is uniquely positioned to help you evaluate your next-generation contact center.
- Salesforce and Amazon Connect bring a 100% cloud-based solution to the table to not only improve your customer and agent experience, but do it in record time. Turn months into minutes!
It's understandable to realize that your current system is outdated and no longer meeting your needs. You are not alone. We often work with customers who are looking to migrate from on-premises solutions like Avaya. When we show them how we can seamlessly transition them to Salesforce Service Cloud Voice and Amazon Connect, they are immediately interested, and once we show them the benefits, they become head over heels.
*Click here to see how customers like Saks Fifth Avenue, First Advantage & Symetra are leveraging the power of Salesforce Service Cloud Voice & Amazon Connect
Contact us today to see the power of the Service Cloud Voice Solution in a demo and learn how we can quickly and seamlessly future-proof your contact center in 2023!
NeuraFlash is a leading AI and Consulting/ ISV Partner of Salesforce and AWS. Their mission is to help businesses reimagine how they deliver personalized service and sales experiences that scale, empower teams, and uncover revenue. Working across industries, NeuraFlash enables intelligent business automation that drives real-time ROI.