Deliver a personalized customer experience that is converting.
Personalization is the name of the game. Create & serve hyper relevant content to convert new prospects or return customers.
Personalize customer experience with customer name for returning or logged in customers, drive engagement by tailoring content to them.
Whether they are a net new lead, returning user, or repeat customer, serve relevant content that engages them in the buyer journey they are in.
If your customer is authenticated the chatbot can serve them content based on their last purchase. If it's a returning user, the chatbot can prompt them to pick up where they left off. Net new customer? Serve targeted messages based on which channel or campaign they came from.