Personalize the chatbot journey to improve customer engagement.
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Einstein Bots aren’t limited to words! In fact the more you personalize your experience, create a user friendly design, the happier your customers will be and the more they will use it. First, your bot will be one of your public facing images of your company. It’s important to make sure this channel matches and conveys the identity of your brand. With NeuraFlash's help, your bot can respond using images, buttons, sliders, videos, and maps to provide real-time answers to your customers’ questions on websites, apps, social media, and voice and messaging platforms like Facebook Messenger, WhatsApp, and Google Assistant.