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Retail & Consumer Goods
Consumer Goods Cloud
Major Audio Brand Retailer builds a foundation for growth with Salesforce and NeuraFlash
July 3, 2023
Communication & Media
Amazon Connect
Service Cloud Voice
Experience Cloud
Fandango and Vudu Team Up with NeuraFlash to Make Customer Experiences the Main Attraction
June 27, 2023
Financial Services
Amazon Connect
Service Cloud Voice
After 40 years, CoVerica still sets the industry standard
June 16, 2023
Manufacturing
Field Service
Reactive Product Servicing to Proactive Servicing with the right Asset Management solution
May 23, 2023
Automotive
Manufacturing
Field Service
Experience Cloud
Sales Cloud
An innovative pilot program provides seamless customer service
May 12, 2023
Financial Services
Amazon Lex
Amazon Connect
Large Hawaiian bank adopts Amazon Connect for contact center of the future
May 2, 2023
Business Services
Amazon Connect
Service Cloud Voice
Global Security Company Simplifies Complex Systems with Service Cloud Voice & Amazon Connect
May 1, 2023
Retail & Consumer Goods
Sales Cloud
Experience Cloud
Service Cloud
NeuraFlash partners with Macy's to expand the capabilities of its marketplace platform
April 28, 2023
Retail & Consumer Goods
Amazon Connect
Amazon Lex
Luxury Retailer Uses Amazon Lex to Significantly Reduce After Call Work by 4 Minutes
March 30, 2023
Manufacturing
Automotive
Service Cloud
Mulesoft
Digital Engagement
CLM
The Ripple Effect
March 20, 2023
Financial Services
Amazon Connect
Service Cloud Voice
Growing Insurance Company Enhances Customer Experiences with NeuraFlash, Salesforce & Amazon
January 23, 2023
Amazon Connect
Venture Capital and Financial Technology Company Innovates Faster Using Amazon Connect
January 9, 2023
Field Service
Portable Toilet Supplier Seamlessly Services 300,000 Appointments Per Day with Salesforce Field Service
December 15, 2022
Communication & Media
Service Cloud
Experience Cloud
Reddit Builds Best-in-Class Support for their Advertising Community with Helpful, Automated Service
December 5, 2022
Retail & Consumer Goods
Amazon Connect
Service Cloud Voice
Luxury Retailer Delivers One-Of-A-Kind Shopping Experiences with Service Cloud Voice, powered by Amazon Connect
October 20, 2022
Financial Services
Amazon Connect
Amazon Lex
Service Cloud Voice
Chatbots
Service Cloud
Hyper-growth FinTech Startup Finds the Right Path Forward with Salesforce & Amazon Connect
September 30, 2022
Business Services
Service Cloud Voice
Amazon Connect
Service Cloud
ONE & their Transformative Service Cloud Voice & Amazon Connect Deployment to Improve Customer & Agent Experiences
August 24, 2022
Service Cloud
Experience Cloud
Diligent, a fast scaling High Tech company, transitions off Zendesk to Salesforce to keep up with growth
June 24, 2022
Retail & Consumer Goods
Service Cloud
Sales Cloud
Field Service
Revenue Cloud
Mr. John’s Latest Focus: Perfecting the Customer Experience
June 17, 2022
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