Salesforce Consulting Boston

NeuraFlash’s company headquarters is located at 745 Atlantic Avenue, Boston, MA 02111. We are right across from South Station and part of the WeWork facility working closely with many exciting and innovative companies. Boston is also the home base for our Salesforce Innovation Practice, and for many of our talented Salesforce Consulting experts. NeuraFlash is striving to drive thought leadership into each and every customer engagement, keeping one step ahead of all things Salesforce, and helping our customers succeed.

Salesforce Innovation Team Boston

Our Certified Boston Consulting Team, led by our MVP Kartik Viswanadha, is continually building out our Salesforce and A.I. solutions for Service Cloud, Sales Cloud, Community Cloud and Wave Analytics Cloud. Even though we are deploying enterprise applications across the globe, we have a special relationship locally to the Boston and the greater New England area. We have been fortunate to work with many great Salesforce employees out of the Boston office and are actively pursuing new innovations for customer service and A.I. with customers locally. With Salesforce.com expanding its Massachusett’s footprint via Demandware and HeyWire acquisitions, it’s an exciting time at NeuraFlash. We are constantly collaborating with Salesforce to advance their awesome platform with A.I.

School Partnerships in Boston

As part of our mission of hiring in Massachusetts, we have established partnerships with local schools including most recently Bentley University for interns and hires. For example, we have engaged Bentley University on a new study with their Human Factors and Information Design Program. The study is focused on “Understanding people’s tendencies to use automated customer service technology”. Areas they will be studying on include Evaluating customer behavior with A.I.

  • When will they use the technology, not use the tech
  • What scenarios are they likely or less likely to interact with an automated technology applications (like a Chatbot)
  • What Personalization opportunities are there and risks going to far

We are excited about this program because this is a very interesting topic for our customers, our company and overall A.I. industry. At NeuraFlash we want to make these human-to-technology interactions successful, and make the experiences great for the user without going too far.

Salesforce Training and Best Practices

Our Salesforce Consulting leader heads up the Boston Salesforce Development Meetup with over 600 members. So we welcome any local folks to join the meetup to learn how to deploy Salesforce and Artificial Intelligence. As Salesforce certified partners, we are also active members of the Boston Salesforce User Group. NeuraFlash provides specialized local training to customers looking to expand their Salesforce and Artificial Intelligence knowledge.