What are Einstein Bots?
Have you ever gone through the hassle of waiting for a call center agent to pick up on the other end? With Einstein bots, you can send messages, ask questions, and receive basic FAQ’s on digital channels. As part of the service platform, Einstein takes and interprets actions efficiently based on customer input, and smoothly transfers the customer to an available agent when a question can’t be answered.
How to Integrate Einstein Chatbots?
Leverage NeuraFlash’s expert team staffed with UI and Conversational designers, Bot Builders and analytic experts to deploy a bot to your website, integrate with external systems and deliver a best-in-class experience for your customers. We have over a decade of chatbot expertise We create conversational AI solutions for your business guaranteeing success and a return on ROI.
Why are they valuable?
Not only do AI enhanced Salesforce chatbots improve customer experience, but they also offer companies new opportunities to improve engagement and operational efficiency. By reducing the typical cost of customer service, businesses save money in the long run!