Bots & Digital Engagement
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A leader in AI for
20+ Years
200+ Bot Projects
100% of Employees are AI Certified
Only Salesforce Partner with a dedicated UX/UI design team
Why Digital Engagement?
24/7 Availablity
Scalable Customer Support
Cost Effective Solution
Customers we LOVE.
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Sonos increases their digital shift by 22% with a chatbot!
Sonos redefined their go-to-market approach during the pandemic, with the help of NeuraFlash and Salesforce. They empowered remote employees, provided excellent customer service, and boosted direct-to-consumer sales, all while shifting their consumers to more affordable digital channels and improving CSAT scores!
A partnership built on customer success drives 40% deflection
Reebok's partnership with NeuraFlash, enabled innovative solutions and redefined customer service standards through seamless collaboration. The introduction of automation, including Chatbot and IVR, boosted satisfaction by deflecting 40% of queries, saving costs.
SONOS
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FAQs
What is a bot?
A chatbot is an artificial intelligence (AI) computer program that can sit on portals, websites & mobile applications. Chatbots are built to interact with your customers, or even employees, to help resolve questions, direct users, drive email capture & more!
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Can Bots be used for more than service?
Yes! Bots exist internally to help your employees find or can help boost sales by providing product recommendations, and more! Bots are even able to incorporate generative AI.
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Why do I need an implementation partner for my bot? Isn’t it easy to do myself?
The bot is a valuable tool for any business. While they are easy to use, specialized skills are key to creating a great experience. NeuraFlash's UX/UI and conversational designers have the expertise to make your bot as effective as possible. We ensure your bot stays up-to-date with the latest advances in generative AI, so it never falls behind.
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