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Mission to Dreamforce | Contact Center

About this Video:

🚀 Lumi is loving this cross-country voyage, en route to Dreamforce in San Francisco! With a brand new credit card, Lumi reaches Dallas and heads directly to a barbecue restaurant... only to encounter an issue with processing the card payment! Observe how a modern contact center harnesses the power of Service Cloud to assist Lumi in resolving the situation.Explore the impact of an AI-powered and automated virtual contact center!🌟

September 12, 2023
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