What’s the Hype Around ChatGPT?
ChatGPT has taken the world by storm. It's gained 1 million users in under a week, and for a good reason. The OpenAI project allows users to ask almost any question or request and receive a well-curated AI-generated response. Whether simplifying a complicated paragraph, writing code or generating a blog post (don't worry, a human is writing this one… for now), ChatGPT handles it gracefully and quite accurately.
If you are like me and have asked every question under the sun, you are up to speed on how incredible this advancement is!
Here at NeuraFlash, we like to innovate and rapidly test out new technologies and advancements to make an impact on our customers. So we connected Salesforce and ChatGPT (technically connected to OpenAPI) to find how it can extend the value of the Salesforce Platform.
1. Quickly understand the company you are selling to.
Imagine you are a BDR/SDR or Account Manager. You are given a company name and asked to contact them. You might ask yourself what this company does and what its challenges are. Well, with ChatGPT, we can quickly find it and save it to an account profile for future reference.
Let's take T-Mobile for example:
With ChatGPT, we added an accurate description of the account and quickly understood the top problems facing companies in their industry. This process typically could take a few hours, but now it's seconds!
2. Simplify knowledge and articles with TL;DR
If you have made it this far in this post, you might not need a TL;DR (Too Long Didn't Read), but many world-class skimmers could benefit from these summaries for longer articles. We've added a connection from Salesforce Knowledge to ChatGPT to provide summaries for lengthy articles. This solution integrates into the draft-to-publish process. It can be a serious time saver for the author and a more effortless reading experience for the reader.
3. The Catch-All
Why not just embed ChatGPT into your Salesforce experience, and let everyone decide what's valuable for their unique use cases? For example, having an intelligent assistant that can help simplify emails, synthesize notes from a meeting, or, for you admins, write validation rules!
The possibilities are endless with Salesforce + ChatGPT.
If you are interested in testing our use cases within your Salesforce org, reach out to NeuraFlash to use our Salesforce to ChatGPT framework.
Who is NeuraFlash, you ask? Well, here is what chatGPT says.
"NeuraFlash is a global Salesforce consulting firm specializing in customizing Salesforce solutions for businesses of all sizes. Founded in 2016, NeuraFlash has become one of the fastest-growing Salesforce consulting firms in the world. They provide a wide range of services from deployment, optimization, and custom development to system integration and managed services. NeuraFlash has a strong track record of delivering successful projects with the highest quality standards. They have experience working with clients in multiple industries and have a deep understanding of Salesforce technology and best practices."