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Salesforce Service Cloud Voice & Amazon Connect for the Automotive Industry | A Demo by NeuraFlash

About this Video:

Revolutionize your automotive business' customer service with Salesforce Service Cloud Voice and Amazon Connect!🚗

Service Cloud Voice with Amazon Connect can help you address challenges faced by automotive companies including managing vendors, siloed information, and data-related details. This innovative implementation can help your automotive business streamline customer support through self-service options, real-time data access, and automated call routing.

In this Demo by NeuraFlash, we show you how Service Cloud Voice efficiently handles a customer inquiry by seamlessly accessing relevant information, creating a case, and providing transcription and sentiment analysis features to enhance the customer-agent interaction and improve overall customer satisfaction.

Whether you are a dealership, service center, or provider in the automotive industry, Salesforce Service Cloud Voice with Amazon Connect can transform your customer satisfaction.

June 1, 2023
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