Resources - Video

Take advantage of skills based routing, AI and more with Amazon Connect | Demo by NeuraFlash

About this Video:

What is Amazon Connect?
Amazon Connect is an omnichannel cloud contact center that provides superior customer service at a lower cost. Deliver personal, dynamic, and natural experiences to your customers, all on the same platform as Amazon.com.

What are the benefits?

☑️ Cost effective: It is significantly less expensive and you are only charged for the services you use. There aren't any long-term obligations, no monthly minimums, and no upfront licensing costs.
☑️ Scaleable: If you want to grow your business and recruit more agents, Amazon Connect allows you to scale your contact center. It can be accessed from any corner of the world.
☑️ Easy to use: In just a few clicks, you can establish an omnichannel contact center on AWS and agents can begin interacting with clients through calls or messages.

May 8, 2023
No items found.
Amazon Connect
Text Link