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Take advantage of skills based routing, AI and more with Amazon Connect | Demo by NeuraFlash

About this Video:

Unlock the full potential of your business' contact center with Amazon Connect!

In this demo by NeuraFlash, we show you the incredible capabilities of skills-based routing, AI, and more with Amazon Connect. See how advanced features can revolutionize your customer service, streamline your contact center operations, and make your business more efficient. Ready to elevate your customer experience? Explore contact center innovation with NeuraFlash.

What is Amazon Connect?

Amazon Connect is an omnichannel cloud contact center that provides superior customer service at a lower cost. Deliver personal, dynamic, and natural experiences to your customers, all on the same platform as Amazon.com.

What are the benefits of Amazon Connect for business contact centers?

☑️ Cost effective: It is significantly less expensive and you are only charged for the services you use. There aren't any long-term obligations, no monthly minimums, and no upfront licensing costs.

☑️ Scaleable: If you want to grow your business and recruit more agents, Amazon Connect allows you to scale your contact center. It can be accessed from any corner of the world.

☑️ Easy to use: In just a few clicks, you can establish an omnichannel contact center on AWS and agents can begin interacting with clients through calls or messages.

May 8, 2023
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