You want to empower your sales team and customer service agents with tools and information to help them quickly engage, personalize, and resolve questions for your customers, so you’ve purchased or are about to purchase Salesforce Service Cloud. Or maybe you’ve deployed Service Cloud with another partner or internally and haven’t achieved your expectations for return on investment, usability and customer experience.
Help is here! We’ve put together a series of Service Cloud Implementation “Best Practice” articles, which shows you how to optimize your CRM investment and provide your end-users and customers with the best experience possible. You can view the previous posts in the series here, here, and here.
Fourth in our Best Practice series are our reasons why it makes sense to implement these 5 Salesforce Einstein features.
Need help implementing Salesforce Einstein features? Whether you’re just starting out with Service Cloud, or want to make sure you’ve got your system set up optimally, NeuraFlash can help your organization implement Salesforce Einstein features that provide extraordinary experiences for your agents and customers.
NeuraFlash is an innovative Salesforce Product and Consulting Partner, headquartered in Boston with offices in the San Francisco and NYC area, deploying intelligent solutions powered by Artificial Intelligence, including conversational chatbots across the digital channels (Web Chat, Facebook Messenger, SMS, mobile apps), Salesforce Service Cloud and Salesforce Einstein® solutions, to provide compelling customer experiences and improve employee productivity. Our team includes Certified Salesforce Consultants, as well as A.I., Digital Channels and Contact Center experts with decades of industry experience. NeuraFlash is 100% committed to exceptional customer service. Look out for our new Intelligent Chabot solution in the Salesforce AppExchange by Dreamforce 17. For more information, call 1-844-638-7235 or visit neuraflash.com.