Grab your trailblazer hat and notebook, Dreamforce week has officially begun!
The much awaited Salesforce event of the year is just kicking off and the NeuraFlash team couldn’t be more excited! We are so can't wait to join together with trailblazers who have traveled to San Francisco from across the world to learn how they can leverage Salesforce to continue to transform their businesses.
In all the craziness that this week brings, we wanted to give you a one stop guide to everything we are up to this week and recommend a few sessions you shouldn’t miss!
We’re all about AI and Salesforce. You won’t find anyone else in the ecosystem that matches our experience and expertise with all things AI and Salesforce. With over a decade of experience, we can help you enhance your Salesforce Solutions with Einstein across industries and clouds. We have a full force of team members on the ground this year ready to provide expert insight into your organization’s pain points. Stop by our booth to see our subject matter experts showcasing how you can leverage AI through demos of Einstein Bots, Service Cloud & Digital Channels, Intelligent Field Service Lightning, CPQ and Einstein Analytics.
NeuraFlash has been busy at work building products & packages to fill gaps and enhance experiences across Field Service Lightning, Einstein Bots, Digital Channels & Service Cloud. All these products will be demoed at our booth (#1811) this year and across the Salesforce campground.
Did you know that 67% of customers expect to self-serve before speaking with a live agent? But, when do you use Salesforce Einstein and on which channels? SMS or WhatsApp? And, since many chatbot interactions require live agent intervention, what’s the best way to connect your customers to the right agent, at the right time?
Come to this session to learn from Salesforce and Chatbot experts from Nexmo, NeuraFlash & NewVoiceMedia on how to engage customers on their communication channel of choice. We will also showcase our brand new Salesforce AppExchange offering that combines chatbots directly integrated into Salesforce.
Register for this great session here.
Field Service Lightning:
Interested in a custom demo, want to meet with our founders, meet us for cocktails, or attend one of our Happy Hours/events? Click here.