The New Age of Service

with Salesforce & NeuraFlash
Salesforce Service Cloud is the time saving, customer centric, relationship building software enhanced with AI. Leverage all channels, intelligent routing, elegant design & Best Practices w/ the Intelligent service experts.
NeuraFlash helps you leverage AI, Digital Channels, intelligent routing, elegant design, and best practices to turn your call centers into profit centers.
Empower Customers and Agents with Self Service & Agent assist
Intelligent design, routing & best practices from a best in class team
In a mobile first world, provide all channels for your customers
CTI leveraging Cisco, Twilio, and/or New Voice Media
AI & Automation can help enhance the service experience for the Agent & the Customer. As the AI partner for Salesforce, we can help you leverage AI to increase Agent Efficiency and Customer Satisfaction.
Einstein Bots for Service
Reduce wait customer queue times and increase agent efficiency with automation
Einstein Case Classification
Save agents time and improve accuracy and completion with predicted field values.
Einstein Next Best Action
Use AI to automate recommend actions and offers to customers.

Capabilities & Expertise

Phone Bots & CTI Integrations
Next Best Action & Agent Assist
Foundational Service Cloud Implementation
Agent Console Design Powered by AI
Service Bots
Einstein Analytics
Prediction Builder & Discovery
Digital Channels
Back end Integrations, Mulesoft & Other Data Migrations
The Right Partner is Important
Thinkers & Doers
We are here every step of the way. From Needs Assessment, Design, Implementation, and to Optimization.
Start with Neuraflash
Core Salesforce implementation & optimization, set your companies up for success in beginning.
Innovative Experts
With our deep expertise of customer service, Salesforce, and AI we have work arounds and optimization programs for every challenge.
All-Star Team
We are Salesforce consultants, Contact Center enthusiasts and AI Experts. All ready to help you get the most out of your SFDC investment.
Recently About Contact Centers from NeuraFlash