Webinars

April Cornell Webinar: Reimagining the customer and agent experience in a digital world [Replay]
How we have also provided the guidance to assist them in their rapid ecommerce surge, and hear their experiences with Service Cloud and Service Cloud Voice
How to Optimize Mobile Workforce Productivity in 2021
Hear from our customers on how United Site Services was able to transform their business and operations with Salesforce Field Service and Maps!
Intelligent Agent & Customer Experiences: Powered by Service Cloud Voice, Einstein Bots & Coveo
NeuraFlash & Coveo experts walk you through how to provide seamless agent & customer experiences from anywhere in the world with Salesforce.
[Replay] Power Digital Service Experiences
The expectations of service agents and customers have shifted to include more self-service, faster responses, & personalized experiences.
Measuring the New Virtual Call Center: Responding with data in a post-Covid world
Einstein Analytics (EA) can help you understand and optimize whatever Salesforce solution you have!
Unifying the Agent Experience: True Omni Channel With Service Cloud Voice
Watch our Salesforce experts and our customer Brent Barbara from Phone.com, as they discuss how Service Cloud Voice will transform your contact center!
The Role of Chatbots in Healthcare [Webinar Replay]
The Role of Chatbots in Healthcare [Webinar Replay]
The Change in Retail & Increased Demand for Virtual Service [Webinar Replay]
The Change in Retail & Increased Demand for Virtual Service [Webinar Replay]
[REPLAY] Webinar The Role of Chatbots in Times of Transformation
Einstein Bots are on the front lines with your agents during these interesting times.
[REPLAY] The New Virtual Contact Center
[REPLAY] The New Virtual Contact Center
[REPLAY] Increase revenue and visibility with Field Service Lightning
Before partnering with NeuraFlash t, Spirit Services struggled with visibility across their operations and was losing revenue